Privacy Policy

Last Updated: May 7, 2026

G&O Collective dba Restaurant ROI ("Restaurant ROI," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website restaurantroi.io (the "Site"), submit information through our forms, or communicate with us via email, phone, or SMS.

By using our Site or services, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT

We collect the following types of information:

Personal Information You Provide

Name

Email address

Phone number

Business name and information about your restaurant or hospitality business

Information you submit through forms, including our application form at restaurantroi.io/apply

Communications you send us (email, SMS, voice messages)

Automatically Collected Information

IP address

Browser type and device information

Pages visited and time spent on the Site

Referring website

Cookie and tracking data (see Section 5)

HOW WE USE YOUR INFORMATION

We use the information we collect to:

Respond to your inquiries and applications

Provide our marketing services and consultations

Send transactional messages related to your application and account

Send promotional and marketing messages with your explicit consent

Improve our Site and services

Comply with legal obligations

Protect our rights and prevent fraud

SMS AND TEXT MESSAGE COMMUNICATIONS

When you opt in to receive SMS messages from Restaurant ROI, the following terms apply:

Opt-In Process You may opt in to receive SMS messages by submitting your phone number through our website form at restaurantroi.io/apply and checking the relevant SMS consent checkbox. Consent checkboxes are unchecked by default and are not required to submit the form. Submitting the form alone does not constitute consent to receive SMS messages.

Types of Messages With your consent, we may send:

Transactional messages: application updates, account notifications, appointment reminders

Marketing messages: promotional offers, service updates, newsletters (separate consent required)

Message Frequency Message frequency varies. You may receive messages on an as-needed basis or as part of a series.

Message and Data Rates Message and data rates may apply. Please check with your mobile carrier for details.

Opt-Out You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP. Opting out of SMS will not affect your ability to use our other services.

NO MOBILE INFORMATION SHARING No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

With service providers who help us operate our business (e.g., email platforms, CRM systems, payment processors, SMS delivery services), under strict confidentiality obligations

When required by law, legal process, or government request

To protect the rights, property, or safety of Restaurant ROI, our users, or others

In connection with a business transfer (e.g., merger or acquisition), with notice to you

We do NOT share mobile phone numbers, SMS opt-in data, or SMS consent information with any third parties for marketing or promotional purposes.

COOKIES AND TRACKING

We use cookies and similar tracking technologies to:

Remember your preferences

Analyze Site traffic and performance

Improve user experience

Deliver relevant marketing through tools like Meta Pixel and Google Analytics

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

YOUR RIGHTS

You have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information

Opt out of marketing communications at any time

Withdraw consent for SMS messaging by replying STOP

Update your contact preferences

To exercise these rights, contact us at the email address listed below.

CHILDREN'S PRIVACY

Our services are not directed to individuals under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, please contact us and we will delete it promptly.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. We encourage you to review this policy periodically.

CONTACT US

If you have questions about this Privacy Policy or our privacy practices, contact us at:

G&O Collective dba Restaurant ROI Email: [email protected] Phone: +1 (828) 775-3028 Address: 4030 Wake Forest Road, Suite 349, Raleigh, NC 27609